Shipping policy

Shipping Policy – My Sleepy Haven

At My Sleepy Haven, we are committed to delivering your furniture safely, efficiently, and with care. Please review the details below to understand how your order will be shipped.

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Shipping Coverage
We currently ship within the contiguous 48 United States only.

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Order Processing Time
All in-stock orders are processed within 1–2 business days (Monday–Friday).

Once your order ships, you will receive a confirmation email with tracking information.

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Shipping Methods

Small Parcel Shipping (UPS / FedEx)
Smaller items ship via standard ground delivery.

- Estimated Delivery Time: 3–10 business days  
- Delivered directly to your doorstep  

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Freight Shipping (Large Furniture Items)

✔ Free Standard Delivery (Threshold / Curbside Delivery)  
Larger items such as beds and dressers ship via freight carrier.

- Delivered to your front door, garage, or entryway  
- Does not include carrying items inside the home  
- Does not include assembly or packaging removal  

- Estimated Delivery Time: 2–4 weeks  
- Delivery appointments are typically scheduled in advance  

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Important Delivery Information
- Please ensure your shipping address and contact details are accurate  
- Someone must be available to receive and inspect freight deliveries  
- Customers are responsible for moving items inside the home after delivery  
- We recommend having assistance available for large or heavy items  

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Shipping Delays
While we strive to meet all delivery estimates, delays may occur due to:
- Weather conditions  
- Carrier scheduling  
- High demand periods  

We appreciate your patience and understanding.

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Questions
If you have any questions regarding your shipment, please contact us:

📧 sales@mysleepyhaven.com

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Thank you for choosing My Sleepy Haven — where comfort meets thoughtful design.