Privacy policy
Privacy Policy – My Sleepy Haven
This Privacy Policy describes how My Sleepy Haven (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
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1. Information We Collect
We collect personal information in the following ways:
Directly from you:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely)
Automatically through our website:
- IP address
- Browser type
- Device information
- Pages viewed and interactions
- Cookies and tracking technologies
From service providers:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping providers
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2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
- Send marketing emails (only if you opt in)
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3. Sharing Your Information
We share your information with:
- Shopify (to operate our store)
- Payment processors
- Shipping partners
- Analytics and marketing tools
We may also disclose information to comply with laws or protect our rights.
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4. Shopify Platform
Our store is hosted by Shopify Inc. Your data may be stored through Shopify’s systems and processed in countries outside your location.
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5. Cookies and Tracking
We use cookies and similar technologies to improve your experience and analyze website traffic.
You may disable cookies in your browser settings.
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6. Security and Fraud Prevention
We use your information to detect, prevent, and investigate fraudulent or unauthorized activity.
While we take reasonable steps to protect your data, no system is completely secure.
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7. Data Retention
We retain your personal information as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
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8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise your rights, contact us at:
📧 sales@mysleepyhaven.com
We will not discriminate against you for exercising your rights.
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9. Marketing Preferences
You may unsubscribe from marketing emails at any time using the link provided in our emails.
We may still send transactional emails related to your orders.
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10. Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years of age.
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11. International Data Transfers
Your information may be transferred and processed outside your country, including by Shopify and its partners.
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12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
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14. Contact Us
For questions or requests, contact:
📧 sales@mysleepyhaven.com
My Sleepy Haven
Honolulu, Hawaii, United States